Our quality service starts with our baggage handlers, who will take charge of you as soon as you arrive in the check-in area. Our agents will speed up your experience at the arrival immigration lines, check-in and security checks. We'll escort you to the expedited or private immigration procedure so you don't have to wait with other passengers. When travelling, unexpected problems can arise. That's why we can also help you solve these problems through our agents at the Saudia Airlines ticket office, local immigration or customs officials, as well as making arrangements for excess baggage, transfers between flights and terminals, access to airport lounges or lounge areas.