ALL airport services plus
Excellence at the service of airlines
Discover our services dedicated to airlines
Airport Services Plus our range of tailor-made assistance services reserved for airlines.
ALL AIrport services plus
We address all these aspects…
Home / Passenger Assistance
Operations Supervision
Handling Assistance
Administrative Assistance
Home / Passenger Assistance
As the first point of contact at the airport, we welcome your passengers with the greatest kindness. Our teams are trained to adopt the appropriate behavior in all circumstances, in order to reassure travelers.
We are present throughout the passenger circuit, from the public area to the reserved area, offering services such as baggage management, ticketing, boarding, disembarkation and the processing of connecting passengers. All this while ensuring compliance with schedules and procedures in order to offer your passengers a pleasant and safe journey.
Handling Assistance
- Ticketing Assistance
Our specialized agents provide a complete service to assist customers in their procedures. They provide detailed information on flight prices and schedules, manage ticket sales, as well as changes or cancellations of reservations. They also take care of collecting fees related to excess baggage and upgrade requests during check-in.
In the event of a flight delay or cancellation by the company, our agents take care of rebooking in order to ensure fast and efficient support.
Handling Assistance
- Luggage carrying assistance
Designed for airlines without dedicated porters, we offer a complete oversized baggage handling service from check-in to arrival, while ensuring a smooth check-in area.
For your VIP passengers, our dedicated porters collect the baggage directly from the vehicle and carefully transport it to the counter, ensuring a hassle-free, smooth and comfortable airport experience.
Operations Supervision
At All Airport Services, we understand the critical importance of operations supervision to ensure the smooth running of your flights. Our experienced team supervises flight managers and ground handlers during key phases (Arrivals, Departures: Check-in and Boarding).
We also handle meal orders with the Catering company, while ensuring that passengers’ specific dietary requirements are met. Our check-in services are based on recognized systems such as ALTEA, SABRE and SITA, offering optimal and secure management at every stage. In this way, we guarantee passengers a service that lives up to your reputation.
Additionally, we handle hotel bookings as well as crew transfers to the airport so that pilots and other crew members arrive on time, ensuring a smooth and hassle-free experience.
Administrative Assistance
Our administrative agents ensure the efficient management of your company’s administrative tasks. They provide valuable support to management, manage written communications (email and paper) and take care of essential documentation, including invoices, tracking tables, estimates, budgets, etc. They also take care of the management of personnel documents, such as scheduling agendas.
Acting as a strategic link between your company and your professional clients, our agents ensure smooth exchanges and guarantee optimal organization.
Questions asked
Why use an airport reception service?
The VIP service makes it easier for you to travel with complete peace of mind. We take the hassle out of travelling by making your journey a pleasant one. We do all this by offering travellers a personal service at the airport that allows you to speed up queues and avoid the inconvenience of being treated like an exceptional passenger. What's more, we offer reasonable prices and quick, easy booking.
What is the advantage of this service?
Our quality service starts with our baggage handlers, who will take charge of you as soon as you arrive in the check-in area. Our agents will speed up your experience at the arrival immigration lines, check-in and security checks. We'll escort you to the expedited or private immigration procedure so you don't have to wait with other passengers. When travelling, unexpected problems can arise. That's why we can also help you solve these problems through our agents at the Saudia Airlines ticket office, local immigration or customs officials, as well as making arrangements for excess baggage, transfers between flights and terminals, access to airport lounges or lounge areas.
How much does this service cost and how can I pay for it?
Our prices vary according to your destination. When you make your booking, we will quote you a specific price. You will then be asked to pay online via a secure network connection using your credit card.
We didn't book our flights through a travel agent. Can we still access this service?
The service is of course available to all customers travelling on Saudia Airlines, Qatar Airways and All Nippon Airways.
How do I book a service?
All you have to do is send us your flight itinerary and credit card details via our website. We will send you confirmation that we have received everything.
How far in advance do we need to book the service?
The service must be booked at least 48 hours before the time of your journey (departure or arrival in the local time zone). So that we can prepare and provide a good quality service.
What is the cancellation policy?
Our policy is quite simple: If you cancel our service within 48 hours of international travel, you will also be charged in full.
Our mission: to promote your reputation with passengers while ensuring the excellence of your service.
CONTACT US AND OFFER EXCELLENCE TO YOUR PASSENGERS
Airport Plus
Contact
- +33 6 24 72 79 66
- +33 1 74 25 23 35
- contact@aasparis.local
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